End of tenancy carpet cleaning: how to protect your deposit

When a tenancy ends, carpet condition is one of the most common reasons for a disagreement over the deposit. The good news: it’s one of the easiest to prevent.

Do you have to get carpets professionally cleaned?

Check your tenancy agreement — many require it. Even where it isn’t required, a documented professional clean before check-out is the clearest evidence that you left the carpets in good condition.

What landlords and agents look for

• Stains — especially drink, food, makeup and pet accidents
• Odours, particularly from pets or smoking
• Traffic lanes in hallways and on stairs
• Evidence the carpet was cleaned professionally

How to plan it

• Book the clean for your final days, after furniture has been moved out if possible
• Tell the cleaner about any stains up front so they can be priced and pre-treated
• Keep the completion record and send a copy to your landlord or agent
• Leave windows open to help the carpets dry before check-out

We offer fixed-price end-of-tenancy cleaning timed to your move-out date, with a completion record for your landlord or letting agent. Find out more.